Production
HCP’s production department is headed by experienced production managers who empower technicians, machine operators, engineers, and designers to produce organic Empty Hard Gelatin Capsules (EHGC) .
You can count on our zealous team who invest a lot of energy and hard work and put their heart and soul into producing the level of quality capsule shells you expect.
Engineering
With the art of modern engineering solutions, they champ at the bit of every project to meet performance satisfaction. Our engineers are eager to seek new principles and employ new mathematical and scientific concepts to enhance the quality of Empty Hard Gelatin Capsules (EHGC) .
The implementation of modern capsule manufacturing machines cause quite a stir in our engineering department which resulted in a great boost in the production of capsule shells.
HCP has a dedicated maintenance team to investigate customers’ complaints. They evaluate the stability of empty capsule shells, packing materials, shelf-life, while strongly adhering to the principles of drug safety.
With a clear understanding of technical processes and different types of machinery, our maintenance team prevents flaws in capsule manufacturing processes and functions and ensures a smoother non-stop production of organic capsule shells.
Quality Operations
Our quality control team is a real go-getter of top-quality Empty Hard Gelatin Capsules (EHGC) . With in-depth analysis, tests, measurements, our certified inspectors ensure to eradicate all the defective raw material to meet the safety and quality guidelines.
Our team is vigilant enough to measure the procedures and processes to detect the changes in composition, size, structure, and spot the variances in every bit, jot, and tittle of capsule shells.
Customer Services.
HCP’s customer service department ensures that client questions are answered, needs are met, and issues are handled.
With the spirit of customer support, our team deals with clients' concerns through different channels: phone, email, chat, and social media platforms. Our customer support representatives are equipped with excellent product knowledge to resolve all customer issues efficiently.
Sales & Marketing
HCP’s sales & purchasing department effectively runs sales operations. The sales manager and team identify and meet the needs of the client with a set of activities and processes.
The sales department takes care of advertising, marketing, writing sales correspondence, selling Empty Hard Gelatin Capsules (EHGC) to clients, packaging, maintaining warehouse management system (WMS), shipping, and tracking.
Supply Chain
HCP has a well-designed supply chain management system that ensures timely shipment and tracking of the product. It ensures to resolve any issues in the various ordering and distribution stages of the Empty Hard Gelatin Capsules (EHGC) manufacturing process.
By operating in accordance with a systemized supply chain method, the supply chain managers and team know exactly what to do when large orders are coming in at once.